Contact Us

Status Updates:

  • (March 5, 2015): The hardware to replace the faulty disc array controller has arrived. I'm working on installing it now. It'll take a few days to propagate the several terabytes of data across the drive array.  Production should in full gear early next week.  This should significantly increase production capacity.  While waiting for the massive data transfer to complete, limited production will continue.  I'll also have some time to work on the annual database audit, and post some backed up product updates.
     
  • (Jan 29, 2015): Some inquiry emails are being blocked or marked as "spam".  The most common cause is mistyping your email address in the form below, or using an email host without reverse DNS correctly set up and enabled, which results in the inability to verify their legitimacy. 
  • (Dec 2014) : We have changed email hosts in order to resolve ongoing email issues we've had for about a year now. If you have tried to contact us in the past, but received no response it's safe to assume it never made it through. Please contact us again so we can help resolve any problems you may have had.

Before Contacting Us Please Remember:

  • Originally a family business, On-Disk.com is now run by a single person.  Occasionally things happen, such as illness, family emergencies, etc., which prevent timely shipments as intended. When this happens after hours and weekends are dedicated to getting caught up. Otherwise there is no order processing over weekends or holidays.
  • Orders are processed in the order in which they are received, not based upon the shipping option selected during checkout.
  • Many of the items we offer are specifically created for On-Disk.com and are not available elsewhere.
  • Every item is custom made for you after you place your order, and many of them created specifically for On-Disk.com. It's not like purchasing a copy of Microsoft Windows at a retail shop where all they need to do is put it in a box and ship it to you.


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E-Mail Address:
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Hours: Because this is a home based business, and ship using the US Postal Service, the office is closed weekends and on all National Holidays (days the Post Office is closed). Expect national holiday weekends to be extended to three or four days. 


 
Mailing Address:
On-Disk.com
c/o Webpath Technologies
11335 Neff Rd.
Clio, MI 48420
U.S.A.